Last updated: January 12, 2026
Company Name: Ji'an Ting'er E-commerce Co., Ltd.
Address: Room 304C4, 3rd Floor, Building 4, Internet of Things Innovation Park, No. 238, North Side of Shenzhen Avenue, Jinggangshan Economic and Technological Development Zone, Ji'an City, Jiangxi Province
Email: service@mail.pekv-shop.com
Phone: 19272715241
Legal Representative: Mirshat Nijat
Unified Social Credit Code: 91360805MA3AN7073Y
Thank you for using the products and services of pekv-shop.com . We understand the importance of personal data security and privacy protection, and we are committed to strictly adhering to relevant laws and regulations, ensuring the security, integrity, and legal use of your personal information. This Privacy Policy will explain in detail how we collect, use, store, protect your personal information, and the rights you have regarding your information. Please read and understand this Privacy Policy carefully before using our services.
1. Personal Information We Collect
In order to provide high-quality home products and related services, we may collect the following personal information related to you:
Identity Information: Such as your name, used to confirm your identity and order affiliation.
Contact Information: Such as your phone number (our customer service phone number: 19272715241), email address (our customer service email: service@mail.pekv-shop.com), shipping address, etc., for order communication, logistics delivery, and after-sales service.
Order Information: Such as the type and quantity of products you purchase, payment amount, order number, etc., used for order processing, transaction reconciliation, and after-sales support.
Other Information You Provide: Such as information you voluntarily submit when consulting customer service or providing feedback, used to respond to your needs and resolve any issues.
2. Purpose of Using Personal Information
The personal information we collect will only be used for the following legitimate purposes:
Completion of Product Sales Transactions: Including processing your order, arranging logistics delivery, completing payment settlement, etc.
Providing After-Sales Services: Including order tracking, logistics tracking, product returns or exchanges, problem consultation and resolution, etc. You can contact us for after-sales service via customer service phone 19272766153 or customer service email service@mail.pekv-shop.com. Our customer service hours are Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00).
Optimizing Products and Services: Based on your purchase records, consultation feedback, etc., we analyze your needs to provide better product recommendations, while optimizing our product categories, service processes, and user experience.
Compliance with Laws and Regulations: For instance, retaining transaction records according to legal requirements, cooperating with regulatory authorities for compliance checks, etc.
3. Storage and Protection of Personal Information
Storage Methods and Duration: We will use encryption and other security technologies to store your personal information. The storage duration will be reasonably determined based on legal requirements and business needs. Once the necessary storage period has passed, we will delete or anonymize your personal information according to the law.
Security Protection Measures: We have established a comprehensive information security management system, equipped with professional technical protection devices and personnel, and strictly limit access to personal information to prevent leakage, alteration, loss, or misuse of your personal information.
Third-Party Storage Restrictions: We will not casually entrust your personal information to third parties for storage. If, due to business needs, we must entrust third parties with processing, we will rigorously review the qualifications of the third parties and sign confidentiality agreements, requiring them to protect your personal information in accordance with this Privacy Policy and relevant laws and regulations.
4. Sharing and Disclosure of Personal Information
We commit to not actively sharing, selling, or renting your personal information to any unrelated third parties, except in the following situations:
Obtaining Your Explicit Consent: For example, if you authorize us to share your information with specific third parties.
Necessary for Completing Transactions or Providing Services: For example, sharing your shipping address, name, and phone number with logistics providers to complete product delivery, or sharing necessary order information with payment institutions to complete payment settlement.
Compliance with Legal Requirements or Judicial Orders: For example, disclosing personal information according to the lawful requests of courts or regulatory authorities.
Protection of Our Legal Rights: If you violate the purchase agreement or harm our legal rights, we may disclose relevant information to protect our interests.
5. Your Rights Regarding Personal Information
You have the following rights regarding your personal information, and we will provide you with convenient ways to exercise these rights:
Right to Inquiry and Correction: You have the right to inquire about your personal information and order details. If you find any errors, you can contact us through customer service to request corrections.
Right to Deletion: If you believe that the personal information we have collected or stored exceeds the necessary scope or is being illegally collected or used, you can contact us to request deletion.
Right to Withdraw Consent: You can withdraw your consent for us to collect or use your personal information at any time. However, after withdrawing consent, we may be unable to continue providing you with the corresponding products or services.
Right to File Complaints and Reports: If you believe we are violating personal information protection laws, you can file complaints or report through customer service phone 19272715241 or customer service email service@mail.pekv-shop.com. We will promptly verify and address your concerns after receiving your complaint.
6. Additional Logistics and Order Information
Shipping and Delivery Times: We will arrange shipment within 1-2 working days after you complete the order payment (excluding weekends and holidays). The estimated delivery time is 5-7 working days after shipment. Delivery times may be slightly delayed due to logistics routes, weather, or other factors. You can check the logistics progress through the order details or contact customer service.
Logistics Information Collection: To ensure smooth product delivery, we will provide necessary recipient information to logistics service providers. The processing of personal information by logistics service providers will follow their own privacy policies, and we will urge them to fulfill their information protection obligations.
7. Updates to Privacy Policy
This Privacy Policy may be adjusted due to updates in laws and regulations or changes in our business operations. If there are significant changes, we will notify you through website announcements, order notifications, emails, etc. By continuing to use our products or services, you agree to the updated Privacy Policy.
8. Contact Us
If you have any questions, suggestions, or requests regarding this Privacy Policy, or need to exercise your rights related to personal information, you can contact us in the following ways:
Customer Service Phone: 19272715241
Customer Service Email: service@mail.pekv-shop.com
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)
We will respond and process your request within a reasonable time after receiving your contact request.
